Our website address is: https://birdypretzels.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with it if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you, including data you have provided. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
What we collect and store
While you visit our site, we’ll track:
We also use cookies to keep track of cart contents while you’re browsing.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email, phone number, credit card/payment details, and optional account info like username and password. We use this information to:
Who on our team has access
Our Administrators and Shop Managers can access:
They have access to help fulfill orders, process refunds, and support you.
What we share with others
We share data with third parties that help us provide store and order services, including payment processing.
Stripe Payments
We accept payments through Stripe. Your payment data is shared with Stripe to process transactions securely. This includes purchase totals, billing information, and customer identifiers.
External policy: Stripe Privacy Policy
WooCommerce Subscriptions
Subscriptions require you to create an account on our site. This account provides standard WooCommerce dashboard access and, for some users, VIP membership access. For recurring subscription payments, we store your name, billing and shipping address, email, phone number, and payment details.
Subscriptions and data sharing
Your subscription payments are processed securely through Stripe. Data shared with Stripe includes billing details, payment identifiers, and order information required to complete recurring charges.
External policy: Stripe Privacy Policy
If you have privacy-related requests or questions, you can reach us through our contact form.
At Birdy & Pretzels, your experience matters to us. We handle each request with care and genuine intent. If you have any concerns or need assistance with a return or refund, please reach out to us through our Contact form.